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Customer Support

How can we help you?

Please fill out the form below to contact our Customer Support team. Whether you’re experiencing a technical issue with our platform, have a question about an order, or anything in between, providing as much detail as possible will help us assist you more efficiently.

Please note:

  • For questions about an existing order of physical products from our online store, please include your order reference number.
  • For issues related to a digital product purchased through our online store, be sure to include your digital license code in the Message section.
  • If you are a teacher who does not have an order reference number or a digital license code, don’t worry! Just make sure to let us know your school and/or district.

Customer Support US
First Name *
Last Name *
Email Address *
Primary Role *
School, College/University, or Business *

Please do not abbreviate the name of your school.
Segment *
State *
Order Number  
Online Platform (if applicable)
How can we help you? *
Subject *

Please briefly summarize your inquiry.
Message *
Please attach any relevant screenshots or files. Attach files
Each of your file(s) can be up to 20MB in size.
Category   
Region   
Country   
Type the characters you see in 
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Before submitting, we ask you to please review the information provided for accuracy, and make sure to include the order reference number or digital license code if necessary!